About Us

SHOWSTOO

The name Showstoo is catchy and creative, implying that the products provided by our store are "showstoppers" or items that attract attention and admiration. The 'too' at the end of the name indicates that we surpass everything in providing these excellent products.

Showstoo is more than just a department store - it's a destination for anyone who seeks out the extraordinary. From the moment customers step inside, they are surrounded by products that are carefully curated to impress and inspire.

Our name, Showstoo, is a nod to our commitment to providing only the best, most remarkable items. We believe that every product we offer has the power to make a statement, to stop people in their tracks, and to elicit a sense of awe and admiration. We strive to be more than just a retailer - we aim to be a source of inspiration and wonder for our customers.

At Showstoo, we go above and beyond to ensure that every product we offer meets our high standards of quality and uniqueness. We work tirelessly to source items that are not only beautiful, but also functional and practical for our customers' everyday needs. We believe that every customer deserves to be treated like a VIP, and we go out of our way to provide exceptional service and a personalized shopping experience.

Our team is made up of passionate, creative individuals who are dedicated to bringing the best of the best to our customers. We are always on the lookout for the latest trends and cutting-edge products, so that we can continue to exceed our customers' expectations.

In short, Showstoo is the ultimate destination for anyone who wants to elevate their style and surround themselves with items that are truly remarkable. We invite you to join us on this journey of discovery and inspiration, and to experience the wonder of Showstoo for yourself.

We always believe that inside every person, there is an artist and that we are all idealist people and love to see our ideas become real.

We put all our effort into creating challenging puzzles and designing them to be art pieces. Our goal is to convene the world of engineering and creativity, and art harmonically and give birth to something unique.

To live up to our motto, we have established these guiding principles that we adhere to every day!

• Earn Your Trust

We believe our customers’ trust in us is fundamental to their shopping experience. We are dedicated to high standards of quality and service to make sure that you can always rely on us. We impose strict quality controls on everything we sell. We manually double-check everything before it is packed and shipped, giving you complete peace of mind when shopping with us.

• Genuine Care

We believe that every step and detail matters when it comes to your shopping experience. It is a team effort, and internally we have clear guidance for communicating our philosophy. Everyone on our team is dedicated to perfecting your experience. This is our Products team, customer service team, and logistics team. We care every step of the way.

• Keep it Simple

Our goal is to create a hassle-free shopping process for you to make it easy to shop with us. This means no confusing policies or complicated forms.
If you have questions or concerns, our Customer Service team is here to help 24/7 ! Every day we are constantly looking to simplify more and improve your experience.

• Deliver Happiness

We believe that every order is an opportunity to make someone happy.
Our everyday joy and goal are to deliver happiness to our customers with an enjoyable experience. We hold this at heart, and it has been a constant motivation for us to keep improving !

OUR PROMISES TO YOU

With every order, we promise our customers:

• Fast Shipping

All orders will be shipped within 48 hours from the time of your order!
Everything you order has corresponding stock in our warehouses; we do not sell what we cannot ship within 48 hours.

• 24/7 Support

If you have a question or problem, we will be there.
We have a 100% same-day response rate, including weekends and public holidays, all year round.

• 14 Days Unconditional Return

We promise you a hassle-free experience.
For up to 14 days from your order, if you have a problem with your product (even damage from shipping), we will take care of it. 

• Privacy

Your privacy is of paramount importance to us.
Customer privacy is a serious matter to us, and we have strict policies to limit and control access to all customers’ related information.

OUR COMMITMENTS TO SOCIETY

As we grow, we recognize the growing impacts of our actions, and we are committed to doing our part to create a better world.
We are committed to:

• Environmental Protection

We are committed to minimizing our impact on the environment.
We aim to reduce our waste from packaging and shipping as much as possible while also using recycled material wherever possible.

• Equal Opportunities

We do not allow unethical discrimination based on race, gender, sexual identity, age, marital status, pregnancy status, or mental or physical disability.

• Animal-Friendly

We are committed to nurturing an animal-friendly environment; they even come to work with us!
We are strictly against selling any product that may harm animals.

FEEDBACK

Please help us to improve by giving us your feedback here.

We are always happy to hear your thoughts, and we welcome any feedback you have.